Reference

How sandal togel protects your account and payment information

When you open an account with us, your personal details, deposit history and withdrawal records stay encrypted and secure.

Encrypted account loginPayment details never sharedYou control your dataTransparent retention policy
sandal togel How sandal togel protects your account and payment information
GET IN TOUCH

How to reach us about your privacy

Team online

Live Chat

Speak to our support team Monday to Sunday, 08:00 to 23:00 (Indonesian time). They can answer privacy questions, help you request your data or explain how we use your information.

Email Support

Send your privacy request or data inquiry to [email protected]. We respond within 48 hours and can help you download or delete your personal information where local law permits.

Account Settings

Log in, go to Settings > Privacy & Data to see what we have on file, update your contact details or manage your cookie preferences directly from your dashboard.

HOW WE SAFEGUARD

Our commitment to your account security and data handling

Encryption Standard

All data sent between your device and our servers uses industry-standard TLS 1.2 encryption. Your password is hashed and never stored in plain text, so even our team cannot see it.

Payment Verification

When you deposit via DANA, OVO, GoPay or QRIS, we verify the transaction ID and keep a record linked only to your account ID, not your full payment details. Withdrawals are verified against your original deposit method.

Data Retention

Account information stays on file as long as your account is active. After you close your account, we retain transaction records for 7 years for legal compliance, then securely delete them.

Cookie Policy

We use cookies to remember your login, track gameplay for fraud prevention and improve the lobby layout. You can turn off non-essential cookies in your browser settings without breaking core functions.

Access Requests

You can request a copy of all data we hold about you by emailing [email protected]. We compile and send your file within 30 days. You can also ask us to correct or update incorrect information.

Third-Party Partners

We share data only with payment processors (DANA, OVO, GoPay, QRIS operators) and fraud-detection services. These partners sign confidentiality agreements and cannot use your data for marketing.

Privacy Policy FAQ

We retain your account profile and transaction history for 7 years after closure for regulatory compliance. After that period, we securely delete all personal information. You can request earlier deletion where local law permits by contacting support.

Yes. Log into your account, go to Settings > Payment Methods, and you'll see the last four digits of each card or wallet linked to your account. For a complete report, email [email protected] and we'll send your full data file.

No. We never sell or share your personal information with third parties for marketing. We share data only with payment processors like DANA, OVO, GoPay and QRIS, and fraud-detection services—all under strict confidentiality agreements.

Contact our live chat team immediately Monday to Sunday, 08:00 to 23:00 (Indonesian time). We'll freeze your account, verify your identity, check the access logs and help you secure your wallet. Change your password right away.

Essential cookies (login and fraud prevention) must stay on for the platform to work. You can disable marketing and analytics cookies in your browser settings without breaking gameplay. We respect your choice and don't track you across other sites.

We close your account immediately and stop processing new withdrawals. Personal profile data is flagged for deletion, but transaction records stay for 7 years to comply with local financial regulations. You can request specific data removal by emailing support.

We log your approximate location (city-level, not street address) from your IP address to detect fraud and unusual access patterns. Players in Surabaya, Bandung and across Indonesia may see location alerts if you suddenly log in from a different country. You can manage this in Account Security settings.